Returns & Exchanges
At Cutting Edge Online Store, we strive for complete customer satisfaction by offering a seamless 30-day return policy for all unused and original-packaged items. Whether you need a different size or a full refund, our team is dedicated to making your exchange process as efficient as possible.
Initiate Your Request
Log into your customer account and select the 'Order History' section to flag the items you wish to return and receive a unique Return Authorization Number.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the Return Authorization Number is clearly visible on the outside of the box.
Ship the Package
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing